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Bot Settings (Agent Configuration)

Bot settings define the "brain," behavior, and personality of your AI agent. These settings are channel-agnostic, meaning they apply regardless of whether the bot is talking on WhatsApp, Telegram, or your Website.

1. Core Model Selection​

Texterz supports multiple state-of-the-art LLMs. Choosing the right one depends on your use case:

  • GPT-4o (OpenAI): The gold standard for reasoning and complex task execution. Best for high-stakes sales and technical support.
  • Claude 3.5 Sonnet (Anthropic): Exceptional at following complex formatting instructions and writing in a natural, human-like style.
  • Groq / Llama 3: Ultra-fast response times (near real-time). Best for simple FAQs or high-volume casual chat.

2. Chatbot Commands​

Commands allow you to trigger specific AI behaviors using predefined keywords (e.g., /start, /help, /price).

  • Keyword Trigger: The agent detects the command at the beginning of a message.
  • Custom Prompting: You can define a specific instruction that the AI follows only when that command is triggered.
  • Efficiency: Use commands to provide instant, structured responses without the AI needing to "reason" through the entire conversation history.

3. System Prompts​

The System Prompt is the fundamental set of instructions the AI follows.

  • Persona: "You are a professional solar energy consultant for [Agency Name]."
  • Goal: "Your primary objective is to qualify the lead and get them to book a meeting via the Calendly tool."
  • Constraints: "Never discuss pricing for custom installations. Always refer to the technical specs in your knowledge base."

3. Behavioral Toggles​

  • Concise Responses: When enabled, the AI will keep answers short and punchy. Highly recommended for WhatsApp and SMS.
  • Pretend Human: The agent will avoid phrases like "As an AI language model..." and try to sound like a real employee.
  • Tone Selection: Presets like "Friendly," "Professional," "Urgent," or "Empathetic" automatically adjust the AI's word choice.

4. Advanced Parameters​

For power users, you can fine-tune the generation process:

  • Temperature (0.0 - 1.0):
    • 0.0: Completely deterministic. Same question = Same answer.
    • 0.7: Natural, slightly varied responses (Default).
    • 1.0: Creative, but prone to wandering off-topic.
  • Max Tokens: Limits the length of the AI's response to save credits and keep chats readable.
  • Top P & Penalties: Controls word diversity and prevents the AI from repeating itself.

5. Conversation Memory​

Memory determines how much of the previous conversation the AI "remembers."

StrategyBehavior
NoneNo memory. Every message is treated as brand new.
SimpleRemembers the last 5-10 messages.
BalancedRemembers key facts from the last 20 messages.
SmartAutomatically summarizes older parts of the chat to maintain context over long conversations.

6. Vision & Media (Coming Soon)​

  • Vision Enabled: Allows the bot to "see" and describe images sent by users (e.g., a photo of a broken part for support).
  • Voice Support: Configuration for processing voice notes into text.

Getting Started Guide​

To see how to apply these settings for the first time, check out 2. Creating Agents.