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Introduction

Texterz is AI agent infrastructure for agencies — built to deploy, manage, and scale white-labeled AI agents across WhatsApp, Email, Instagram, Telegram, and Web, powered by a single shared backend.

Texterz is not a chatbot “wrapper”. It provides the infrastructure layer: multi-channel message routing, centralized knowledge management, tool execution, and strict client isolation — so agencies can run multiple client deployments without duplicating logic.

How it Works

A client-ready deployment follows four system-level steps:

  1. Knowledge Foundation
    Create Knowledge Buckets (documents, URLs, or raw text) that define the agent’s available context.

  2. Agent Configuration
    Define goals, behavior, and response style. Attach one or more Knowledge Buckets at runtime.

  3. Channel Connection
    Connect the channels your clients actually use — WhatsApp, Email, Instagram, Telegram, and Web — without rewriting logic.

  4. Tool Integration
    Attach tools such as Calendly or custom webhooks to turn conversations into outcomes: bookings, lead creation, updates.

White-Label by Default

Texterz is designed to stay invisible behind your agency:

  • Use your own domain
  • Replace all branding with your logo and colors
  • Manage multiple clients as Sub-Organizations with isolated data and credits

Who This Is For

Texterz is for:

  • Agencies managing multiple client AI agents
  • Teams that need channel-agnostic AI logic
  • White-label deployments with tenant-level isolation

Texterz is not for:

  • One-off bots or personal experiments
  • Prompt-only tools without backend logic
  • Single-site widgets with no multi-client needs

Ready to Start?

Continue with the Platform Overview for a technical breakdown of the architecture, or jump straight into 1. Managing Knowledge.