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Custom Domains & SSL

Texterz provides a fully automated infrastructure for hosting the dashboard and widgets on your agency's custom domain.

Custom Domain Settings

DNS Configuration​

To point your domain (e.g., app.youragency.com) to Texterz, you must configure two specific records in your DNS provider (Cloudflare, GoDaddy, etc.).

1. Ownership Verification (TXT)​

This proves to Texterz that you control the domain.

  • Type: TXT
  • Name: _texterz-verify.app.youragency.com
  • Value: Your unique Organization Token (found in settings).

2. Traffic Routing (CNAME)​

This routes HTTP/HTTPS traffic to our gateway.

  • Type: CNAME
  • Name: app.youragency.com
  • Value: cname.texterz.ai

Automated SSL Provisioning​

Once the DNS records are verified, the Texterz Whitelabel Controller automatically handles the security certificate:

  1. Request: We request a TLS certificate from Let's Encrypt specifically for your domain.
  2. Challenge: cert-manager performs an HTTP-01 challenge via port 80.
  3. Issuance: A dedicated SSL certificate is issued and stored in our secure gateway.
  4. Renewal: Certificates are automatically renewed 30 days before expiration.

Branding Resolution​

When a user visits your custom domain, Texterz resolves the branding in real-time:

  • Host Matching: The system checks the Host header (e.g., app.youragency.com).
  • Config Lookup: It fetches the logo, colors, and settings associated with the parent organization owning that domain.
  • Session Stickiness: A brandOrgId cookie ensures that even if the user navigates away, your branding remains visible throughout the session.

Setup Instructions​

For the visual setup guide, see the Whitelabeling Overview.