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Changelog

Technical updates and platform improvements.

[1.2.0] - 2026-01-27​

Appointments as a Service & Labs Engine​

Expanded scheduling automation and qualification logic.

Labs: Qualification Engine​

  • Intent Classification (Level 0-3): Heuristic and LLM-based classification of user readiness.
  • Dynamic Field Collection: Automated extraction of email, name, and custom business requirements during natural dialogue.
  • Pre-LLM Orchestration: Deterministic middleware that handles booking slots and validation before AI processing to prevent hallucinations.
  • Kill-Switch Logic: Support for soft and hard opt-outs to pause scheduling flows while maintaining consultation capability.
  • Audit Engine: Background monitoring of conversation health and qualification accuracy.

Campaigns & Multi-Channel​

  • WhatsApp Outbound: Support for official WhatsApp Business templates to initiate scheduling journeys.
  • CSV Lead Management: Bulk ingestion of leads for outbound campaign orchestration.
  • Email Channel: Parity with chat channels for end-to-end scheduling and qualification flows.
  • Compliance Monitoring: Automated safety brakes for outbound campaigns (Opt-out threshold monitoring).
  • Rate Limiting: Per-conversation booking attempt limits to prevent resource abuse.

Infrastructure​

  • Model Support: Added support for latest generation LLMs (GPT-5 Mini, Gemini 2.5, Llama 3.3).
  • Security: Updated Privacy Policy and compliance frameworks to January 2026 standards.

[1.1.0] - 2026-01-22​

The Journey Update​

This version introduces a deterministic state-management framework to guide conversations toward successful outcomes.

What's New​

  • Smart Journey System: Real-time intent classification (Levels 0-3) for proactive scheduling.
  • Deterministic Orchestrator: Reliable booking flows handled via pre-LLM middleware.
  • Field Extraction: Automated collection of contact details (Email, Name) from natural dialogue.
  • Kill-Switch Logic: Seamlessly switch between booking and consultation modes based on user preference.
  • Channel Compliance: Optimized response formatting for WhatsApp, Telegram, and Email.

Future Outlook​

Version 1.1 enables hyper-personalized sales funnels, deep CRM synchronization, and autonomous human escalation when bots detect semantic loops.

[1.0.0] - 2026-01-14​

Initial Documentation Launch​

We are excited to launch the first version of our comprehensive documentation.

What's New​

  • Getting Started Guide: A step-by-step path to your first AI agent.
  • Advanced Knowledge Settings: Deep dive into RAG and retrieval strategies.
  • Tool Integration: Connect Calendly and more.
  • Whitelabeling: Guides on custom domains and agency branding.

Stay tuned for more updates.